Altcoins News
By Dan Saada
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Wirex Limited has unveiled its 2025 Transparency Report, detailing efforts to safeguard customers and prevent financial crimes.
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A notable figure stands out: Wirex blocked £630,000 in suspected laundered funds in 2025. This demonstrates the company's ability to implement effective controls in an industry…
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“When I was appointed, I committed to leading with transparency because trust is earned through facts, not slogans,” said Shah.
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The report provides a clear view of Wirex's operations, eschewing vague claims typical in the sector.
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Fraud prevention: Wirex intercepted £183,752 from scams in 2025, including £156,145 related to Authorized Push Payment (APP) fraud.
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Anti-money laundering: The firm submitted around 500 Suspicious Activity Reports to the UK National Crime Agency and supported 87 law enforcement requests concerning complex…
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Sanctions vigilance: Wirex screened against more than 30 global sanctions lists daily.
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Customer complaint handling: Out of 244 complaints received, 68% were resolved within 15 working days. “Freezing of funds” was a common theme among the upheld complaints.
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Culture metrics: The report reveals a gender balance of 49% male and 51% female employees. It also highlights an Employee Net Promoter Score of 57, a Glassdoor rating of 4.
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These figures represent only a portion of the insights from the full report. The document offers further context and lays out Wirex's priorities for 2026.
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Regulatory interactions also featured prominently. In 2025, the Financial Conduct Authority reviewed Wirex's financial crime controls without identifying any significant…
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“Protecting customers at scale takes constant work,” Shah noted. “Publishing this report is part of holding ourselves accountable and earning trust one decision at a time.”
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The full Wirex Limited Transparency Report for 2025 is now available.
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Wirex Limited is an FCA-regulated Electronic Money Institute based in the UK. It provides secure payment solutions that facilitate seamless storage, purchase, and exchange of…
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Wirex Limited's commitment to transparency is underscored by its proactive engagement with regulatory bodies.
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