In a world where cross-border payments are increasingly vital, one company has emerged as a true success story: Tranglo. With transactions approaching the $1 billion mark, their remarkable journey from a local Malaysian entity to a global remittance provider is nothing short of inspiring.

Tranglo’s CEO, Jacky Lee, attributes this phenomenal growth to a people-first strategy, emphasizing the importance of catering to individual needs. This approach, coupled with their strategic partnership with Ripple’s On-Demand Liquidity (ODL) system, has propelled Tranglo to the forefront of the financial landscape.

A People-Centric Approach Drives Success

Tranglo’s evolution from a local player to a global powerhouse was fueled by their commitment to addressing specific individual needs. One such innovation was the introduction of international airtime top-up services, which resonated with customers seeking seamless connectivity across borders. By 2015, the company had transitioned into the cross-border payments arena, with affordability as its guiding principle.

Jacky Lee, who assumed the role of group CEO in 2018, firmly believes that genuine innovation arises from diverse perspectives. Tranglo’s inclusive work environment has been a major contributor to their success. Research from McKinsey & Company supports this notion, showing that gender diversity leads to substantial business growth.

Steady Growth Amidst Adversity

Tranglo’s growth story is not without its challenges. The company faced the 2015 oil crash head-on, demonstrating resilience in the face of adversity. From processing $1.3 billion in transactions in 2018, they rapidly scaled to $3.3 billion in just four years. In the first half of 2023, Tranglo has already reported an impressive $2 billion in transactions.

Prioritizing Trust Through Technology

In an era dominated by digitalization, Tranglo stands out by emphasizing trust through technology. Jacky Lee highlights their unwavering commitment to cybersecurity, ensuring that customers can rely on their services without reservation. Their proprietary technology has evolved continually, with recent efforts aimed at enhancing the user experience while maintaining robust functionality.

Partnerships Driven by Vision

Tranglo’s approach to partnerships is not solely based on practicality; it is rooted in shared vision. This approach has led to collaborations focused on enhancing financial accessibility for marginalized communities. Their partnership with Ripple’s On-Demand Liquidity (ODL) service is a testament to this commitment, with ODL transactions surging from $53 million in 2021 to a staggering $970 million in 2022.

Maintaining a consistent 20% year-on-year growth in partnerships since 2008, Tranglo’s collaborations have carved a unique niche in the global payments landscape. They are paving the way for a more inclusive financial world, one partnership at a time.

In Conclusion

Tranglo’s journey from a local cross-border payment entity to a global remittance provider is a testament to their unwavering commitment to people-centric strategies, trust through technology, and genuine partnerships. With transactions nearing the $1 billion mark, Tranglo’s success story is an inspiration to the financial industry and a beacon of hope for those seeking a more inclusive and accessible financial world.
In an era dominated by digitalization, Tranglo stands out by placing a strong emphasis on trust through technology. Jacky highlights their unwavering focus on cybersecurity to ensure people’s trust in their services. Their proprietary technology has been in a constant state of evolution, with a recent venture aimed at enhancing user experience while maintaining robust functionality.